Help with navigating new website
7 Antworten
Not receiving email notifications for hosting requests
Veröffentlicht von WS-Nutzer am
1713214624
bei
1713214624

I just got a notification about new feedback, and logged into the website to read it. I noticed that I had *also* received a new hosting request, but I did not receive any email notification about the request.  I checked my spam folder and it wasn't there either.

Is this a known problem? Is there a user setting that could have gotten flipped somehow?  If I don't get email notifications about hosting requests I'll basically never end up hosting because I'm not constantly logging into the website, so this seems very bad.

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30576
Veröffentlicht von WS-Nutzer am
1713345876
bei
1713345876

This is happening to me too (since the website was revamped). I thought about editing my profile, but see my email address is there, so I don't know why I'm not receiving notifications by email. I don't have a smartphone, so can't download the app (if that would make a difference).

Adrian

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30597
Veröffentlicht von WS-Nutzer am
1713960226
bei
1713960226

Hi,

I also do have the same issue.

I already missed a few requests that way.
I am willing to help to debug that issue if someone from warmshowers team contacts me :-)

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30601
Veröffentlicht von WS-Nutzer am
1714052595
bei
1714052595

Hello everyone on this thread - we are aware of this issue and it has been logged to be fixed as soon as possible.  thank  you!

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30602
Veröffentlicht von WS-Nutzer am
1714132202
bei
1714132202

it is uite random. Two days ago i received three requests, two (one in the morning and one in the evening) had the email notification correctly and i could reply, the one in the afternoon i found only when going to look the profile for the third request in the day, finding that I had 2 unanswered messages. 

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30609
Veröffentlicht von WS-Nutzer am
1714313809
bei
1714313809

Thanks - we are working on this issue.  Please do report any future bugs to https://www.warmshowers.org/contact

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30616
Veröffentlicht von WS-Nutzer am
1714530775
bei
1714530775

Hoping youare able to fix it soon or provide a workaround. I suspect I'm encountering the same issue but in reverse as I have tried multiple times to contact a potential host, but received no reply back. Historically, (per reviews) they have a great track record for hosting and indicate they are available, so I have no reason to assume they are ignoring my host request or my email message directly in the app.

Thanks, Tim

/forum/help-navigating-new-website/not-receiving-email-notifications-hosting-requests#comment-30633
Veröffentlicht von WS-Nutzer am
1715026822
bei
1715026822

Hello. Same issue here. Is there any update on a fix? I have had messages which I wasn't aware of since no email notifications were received. 

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